I was concerned about what I would do if my septic system ever had a problem. Could there be unpleasant odors outside or back-up into the house? Then I found Pro-Sept. A few up-front system checks and we've secured a workable defense against high costs and headaches.J. L.
The Powderhorn Agency is an outstanding organization that truly cares about its customers. They are beyond A+.C.S.
From the very start, when I learned that I had to have my in-ground oil tank removed, the company's representative patiently and thoroughly described the entire digging, testing, replacement, regulatory process to me. I felt I knew what to expect. Even when there were some bumps along the way with vendor issues, Powderhorn was quick and responsive. I have never experienced the level of customer service as I have with them. I fully recommend them. They are tops!!
Renewals are quick and easy either through the mail or online. Love that all documents are emailed. Customer service/support are always helpful and courteous. Continue to be highly satisfied with the products and services I have received throughout the years!D. Martinez, New Jersey
Thanks to ProGuard's quick response and pro-active stance, our AST was replaced before it released into our basement.Ms. K.
When the removal of the tank was completed, the clean-up was excellent. Only a small patch of dirt is the only evidence that anyone was here.E.Z., New Jersey
The ProGuard team along with the contractor did an outstanding professional and efficient job in removing and remediating my underground 1000 gallon oil tank. What could have been a nightmare scenario turned into simply a small nuisance. I credit that to the ProGuard team.M.L., New Jersey
Customer service/support are always helpful and courteous. Continue to be highly satisfied with the products and services I have received throughout the years!D. M.
Having an accidental leak is stressful for the homeowner, especially when trying to sell the house. Staff at ProGuard and others involved have been excellent!C.T.
ProGuard is one of the most valuable tools an oil dealer can possess when it comes to adding value to the term “full Service”. ProGuard provides peace of mind to both me and my customer. When you combine easy renewal, prompt reliable response from the staff, and marketing support, you have an essential product that is easy to offer. Additionally, the program easy is easy to administer, freeing up my reps to help other customers.Tim Bergin
Service Manager, Point Bay Fuel, NJ
ProGuard tank protection eliminates the question of responsibility AND provides immediate professional response when necessary.Will Lawes
Recently, a customer's above ground tank released all of its contents in the middle of the night. The migration pathway created the equivalent of the perfect storm. ProGuard's adjuster was on site immediately, authorized emergency response with a ProGuard approved contractor, and prevented a significantly amplified area of impact. Fortunately, this type release is an exception ... But it spot lights the tremendous value of ProGuard protection for both the customer and the fuel supplier. ProGuard tank protection is truly turnkey from the initial distress call to completion.
The fuel dealer and the homeowner are both well served by the low cost service agreement provided by ProGuard.
Lawes Company, NJ
It is more important than ever for our oil providers to differentiate and diversify to continue to thrive in today’s competitive oil heat industry. The ProGuard Program and the ProGuard Program PLUS can provide you with the products needed to do this.Mike Trunzo
Former President of New England Fuel Institute
Kudos to you Powderhorn for taking a proactive stance for the betterment of the oil heating industry!John Maniscalco
Former President of New York Oil Heat Association
Our company has used ProGuard's oil tank protection program for over two decades. They have allowed us to provide our customers with necessary protection that most people simply cannot get with their homeowner's insurance. Their team is knowledgeable and proactive. Being a family owned company, we take pride in the companies we refer and do business with. ProGuard has proven on numerous occasions to be a valuable addition to our gamut of services. Thank you very much to the entire ProGuard Team.Joseph W. Rumore III
Reliable Oil & Heat Co., Inc.
The ProGuard tank program has provided comfort and protection for our customers for years. This program has also allowed homeowners to reduce their risk and exposure during real estate transactions. Having the ProGuard program as part of our offerings, has helped us secure more customers, improve our customer retention, and provide better comfort to our consumers. I highly recommend ProGuard to all homeowners. The staff has always been amazing and very supportive.David Fein
Robison Oil, NY